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diff --git a/doc/html/Troubleshooting.html b/doc/html/Troubleshooting.html index e56390af..e3cfb49f 100644 --- a/doc/html/Troubleshooting.html +++ b/doc/html/Troubleshooting.html @@ -1,34 +1,34 @@ <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <meta http-equiv="content-type" content="text/html; charset=utf-8" /> <title>VeraCrypt - Free Open source disk encryption with strong security for the Paranoid</title> <meta name="description" content="VeraCrypt is free open-source disk encryption software for Windows, Mac OS X and Linux. In case an attacker forces you to reveal the password, VeraCrypt provides plausible deniability. In contrast to file encryption, data encryption performed by VeraCrypt is real-time (on-the-fly), automatic, transparent, needs very little memory, and does not involve temporary unencrypted files."/> <meta name="keywords" content="encryption, security"/> <link href="styles.css" rel="stylesheet" type="text/css" /> </head> <body> <div> -<a href="https://www.veracrypt.fr/en/Home.html"><img src="VeraCrypt128x128.png" alt="VeraCrypt"/></a> +<a href="Documentation.html"><img src="VeraCrypt128x128.png" alt="VeraCrypt"/></a> </div> <div id="menu"> <ul> <li><a href="Home.html">Home</a></li> <li><a href="/code/">Source Code</a></li> <li><a href="Downloads.html">Downloads</a></li> <li><a class="active" href="Documentation.html">Documentation</a></li> <li><a href="Donation.html">Donate</a></li> <li><a href="https://sourceforge.net/p/veracrypt/discussion/" target="_blank">Forums</a></li> </ul> </div> <div> <p> <a href="Documentation.html">Documentation</a> <img src="arrow_right.gif" alt=">>" style="margin-top: 5px"> <a href="Troubleshooting.html">Troubleshooting</a> </p></div> @@ -297,41 +297,41 @@ Note: For other possible solutions to this problem, see the other sections of th <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <strong style="text-align:left">Problem:</strong></div> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <em style="text-align:left">When the system partition/drive is encrypted, the operating system 'freezes' for approx. 10-60 seconds every 5-60 minutes (100% CPU usage may co-occur).</em></div> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <strong style="text-align:left">Probable Cause: </strong></div> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> A CPU and/or motherboard issue.</div> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <strong style="text-align:left">Possible Solutions: </strong></div> <ul style="text-align:left; margin-top:18px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <li style="text-align:left; margin-top:0px; margin-bottom:0px; padding-top:0px; padding-bottom:0px"> Try disabling all power-saving-related features (including any special CPU enhanced halt functions) in the BIOS settings and in the 'Power Options' Windows control panel. </li><li style="text-align:left; margin-top:0px; margin-bottom:0px; padding-top:0px; padding-bottom:0px"> Replace the processor with a different one (different type and/or brand). </li><li style="text-align:left; margin-top:0px; margin-bottom:0px; padding-top:0px; padding-bottom:0px"> Replace the motherboard with a different one (different type and/or brand). </li></ul> <hr style="text-align:left"> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <strong style="text-align:left">Problem:</strong></div> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> -<em style="text-align:left">When mounting or dismounting a VeraCrypt volume, the system crashes (a 'blue screen' error screen appears or the +<em style="text-align:left">When mounting or unmounting a VeraCrypt volume, the system crashes (a 'blue screen' error screen appears or the <span style="text-align:left">computer abruptly restarts)</span>.</em></div> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> OR</div> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <em style="text-align:left">Since I installed VeraCrypt, the operating system has been crashing frequently.</em></div> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <strong style="text-align:left">Possible Causes: </strong></div> <ul style="text-align:left; margin-top:18px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <li style="text-align:left; margin-top:0px; margin-bottom:0px; padding-top:0px; padding-bottom:0px"> A bug in a third-party application (e.g. antivirus, system "tweaker", driver, etc.) </li><li style="text-align:left; margin-top:0px; margin-bottom:0px; padding-top:0px; padding-bottom:0px"> A bug in VeraCrypt </li><li style="text-align:left; margin-top:0px; margin-bottom:0px; padding-top:0px; padding-bottom:0px"> A bug in Windows or a malfunctioning hardware component </li></ul> <div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <strong style="text-align:left">Possible Solutions: </strong></div> <ul style="text-align:left; margin-top:18px; margin-bottom:19px; padding-top:0px; padding-bottom:0px"> <li style="text-align:left; margin-top:0px; margin-bottom:0px; padding-top:0px; padding-bottom:0px"> Try disabling any antivirus tools, system "tweakers", and any other similar applications. If it does not help, try uninstalling them and restarting Windows. <br style="text-align:left"> <br style="text-align:left"> |