From d52b5664f8236f6f8bdadf74980a8ab6a749a8e3 Mon Sep 17 00:00:00 2001 From: Mounir IDRASSI Date: Sun, 2 Jul 2017 23:57:01 +0200 Subject: Documentation: Add workaround for hang issues encountered on some Windows machine during mount/dismount. --- doc/chm/VeraCrypt User Guide.chm | Bin 1889911 -> 1890519 bytes doc/html/Incompatibilities.html | 11 ++++++++--- doc/html/Issues and Limitations.html | 7 ++++++- 3 files changed, 14 insertions(+), 4 deletions(-) (limited to 'doc') diff --git a/doc/chm/VeraCrypt User Guide.chm b/doc/chm/VeraCrypt User Guide.chm index 9615fadf..daf3ee5b 100644 Binary files a/doc/chm/VeraCrypt User Guide.chm and b/doc/chm/VeraCrypt User Guide.chm differ diff --git a/doc/html/Incompatibilities.html b/doc/html/Incompatibilities.html index 84610d9e..e3226b88 100644 --- a/doc/html/Incompatibilities.html +++ b/doc/html/Incompatibilities.html @@ -34,8 +34,8 @@

Incompatibilities

-

-Activation of Adobe Photoshop® and Other Products Using FLEXnet Publisher® / SafeCast

+

+Activation of Adobe Photoshop® and Other Products Using FLEXnet Publisher® / SafeCast

Note: The issue described below does not affect you if you use a non-cascade encryption algorithm (i.e., AES, Serpent, or Twofish).* The issue also does @@ -62,7 +62,12 @@ VeraCrypt Rescue Disk.
Possible permanent solution: decrypt the system partition/drive, and then re-encrypt it using a non-cascade encryption algorithm (i.e., AES, Serpent, or Twofish).*
Please note that this not a bug in VeraCrypt (the issue is caused by inappropriate design of the third-party activation software).
-

 

+

Outpost Firewall 9.1

+
+if Outpost Firewall 9.1 is installed with Proactive Protection enabled, the machine freezes completely for 5-10 seconds during the volume mount/dismount operation. This is caused by a conflict between Outpost System Guard option that protects "Active Desktop" objects and VeraCrypt waiting dialog displayed during mount/dismount operations.
+
+A workaround that fixes this issue is to disable VeraCrypt waiting dialog in the Preferences: use menu "Settings -> Preferences" and check the option "Don't show wait message dialog when performing operations".
+

* The reason is that the VeraCrypt Boot Loader is smaller than the one used for cascades of ciphers and, therefore, there is enough space in the first drive track for a backup of the VeraCrypt Boot Loader. Hence, whenever the VeraCrypt Boot Loader is damaged, its backup copy is run automatically instead.
diff --git a/doc/html/Issues and Limitations.html b/doc/html/Issues and Limitations.html index a7be3f60..ac9e8e95 100644 --- a/doc/html/Issues and Limitations.html +++ b/doc/html/Issues and Limitations.html @@ -44,7 +44,12 @@
Also, there are other entries whose name start with "#{" and "\??\Volume{": double click on each one of them and remove the ones whose data value contains the name "VeraCrypt" and "TrueCrypt". - + +

  • On some Windows machines, VeraCrypt may hang intermittently when mounting or dismounting a volume. Similar hanging may affect other running applications during veraCrypt mounting or dismounting operations. +This issue is caused by a conflict between VeraCrypt waiting dialog displayed during mount/dismount operations and other software installed on the machine (e.g. Outpost Firewall Pro). +In such situations, the issue can be solved by disabling VeraCrypt waiting dialog in the Preferences: use menu "Settings -> Preferences" and check the option "Don't show wait message dialog when performing operations". +
    • +

    Limitations