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<title>VeraCrypt - Free Open source disk encryption with strong security for the Paranoid</title>
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<h1>Incompatibilities</h1>
<h2>
Activation of Adobe Photoshop® and Other Products Using FLEXnet Publisher® / SafeCast</h2>
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<em style="text-align:left">Note: The issue described below does <strong style="text-align:left">
not</strong> affect you if you use a non-cascade encryption algorithm (i.e., AES, Serpent, or Twofish).* The issue also does
<strong style="text-align:left">not</strong> affect you if you do not use <a href="System%20Encryption.html" style="text-align:left; color:#0080c0; text-decoration:none.html">
system encryption</a> (pre-boot authentication).</em></div>
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Acresso FLEXnet Publisher activation software, formerly Macrovision SafeCast, (used for activation of third-party software, such as Adobe Photoshop) writes data to the first drive track. If this happens when your system partition/drive is encrypted by VeraCrypt,
a portion of the VeraCrypt Boot Loader will be damaged and you will not be able to start Windows. In that case, please use your
<a href="VeraCrypt%20Rescue%20Disk.html" style="text-align:left; color:#0080c0; text-decoration:none.html">
VeraCrypt Rescue Disk</a> to regain access to your system. There are two ways to do so:</div>
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You may keep the third-party software activated but you will need to boot your system from the VeraCrypt Rescue Disk CD/DVD
<em style="text-align:left">every time</em>. Just insert your Rescue Disk into your CD/DVD drive and then enter your password in the Rescue Disk screen.
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If you do not want to boot your system from the VeraCrypt Rescue Disk CD/DVD every time, you can restore the VeraCrypt Boot Loader on the system drive. To do so, in the Rescue Disk screen, select
<em style="text-align:left">Repair Options</em> > <em style="text-align:left">
Restore VeraCrypt Boot Loader</em>. However, note that this will deactivate the third-party software.
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For information on how to use your VeraCrypt Rescue Disk, please see the chapter <a href="VeraCrypt%20Rescue%20Disk.html" style="text-align:left; color:#0080c0; text-decoration:none.html">
VeraCrypt Rescue Disk</a>.</div>
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<strong style="text-align:left">Possible permanent solution</strong>: decrypt the system partition/drive, and then re-encrypt it using a non-cascade encryption algorithm (i.e., AES, Serpent, or Twofish).*</div>
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Please note that this not a bug in VeraCrypt (the issue is caused by inappropriate design of the third-party activation software).</div>
<h2>Outpost Firewall and Outpost Security Suite</h2>
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If Outpost Firewall or Outpost Security Suite is installed with Proactive Protection enabled, the machine freezes completely for 5-10 seconds during the volume mount/dismount operation. This is caused by a conflict between Outpost System Guard option that protects "Active Desktop" objects and VeraCrypt waiting dialog displayed during mount/dismount operations.</div>
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A workaround that fixes this issue is to disable VeraCrypt waiting dialog in the Preferences: use menu "Settings -> Preferences" and check the option "Don't show wait message dialog when performing operations".</div>
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More information can be found at <a href="https://sourceforge.net/p/veracrypt/tickets/100/">https://sourceforge.net/p/veracrypt/tickets/100/</a>
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<p><span style="text-align:left; font-size:10px; line-height:12px">* The reason is that the VeraCrypt Boot Loader is smaller than the one used for cascades of ciphers and, therefore, there is enough space in the first drive track for a backup of the VeraCrypt
Boot Loader. Hence, whenever the VeraCrypt Boot Loader is damaged, its backup copy is run automatically instead.</span><br style="text-align:left">
<br style="text-align:left">
<br style="text-align:left">
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See also: <a href="Issues%20and%20Limitations.html" style="text-align:left; color:#0080c0; text-decoration:none; font-weight:bold.html">
Known Issues & Limitations</a>, <a href="Troubleshooting.html" style="text-align:left; color:#0080c0; text-decoration:none; font-weight:bold.html">Troubleshooting</a></p>
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